Find your specific service.
Sewer Backup Repair
Wastewater coming back through fixtures needs prompt attention and careful separation of clearing, pipe repair, and cleanup. Tell the receiving provider which drains are affected and whether wastewater is still entering the property.
View service detailsBurst Pipe Repair
An active pipe break can release water quickly. Start by reporting whether water is still escaping, where the break appears to be, and whether anyone can safely reach a known shutoff.
View service detailsGas Leak Repair
This page explains repair planning after a suspected gas leak has been made safe. Emergency response comes first. A plumbing service request must never delay evacuation or contact with emergency services and the gas utility.
View service detailsWhat to do before help arrives
Start with your safety. You do not need to identify the exact plumbing fault before asking for help.
- Active water leak: If you can safely reach and operate a known water shutoff, stop the supply. Do not force a stuck valve or enter an unsafe space to reach one.
- Water near electricity: Stay out of standing water near outlets, appliances, or electrical equipment. Do not cross water to reach a breaker panel.
- Sewage backing up: Avoid contact, keep people and pets away, and stop using affected plumbing while arranging assistance.
- Gas odor or suspected gas leak: Leave immediately and call 911 and your gas utility from a safe location. Do not wait for a plumbing appointment.
In many local single-family homes, the main water shutoff is in a basement or crawlspace near the street-facing wall. Locations vary. If you cannot find or safely operate yours, contact your water provider or a plumber for help.
Plumbing problems that may need urgent attention
Burst pipes and active water leaks
Water spraying from a pipe or spreading across a room needs prompt attention. If it is safe to do so, stop the water supply and describe the leak when you call.
Tell the receiving service whether water is still flowing, where the pipe is located, and whether the shutoff has worked. A plumber will need to assess the damaged section and determine the repair.
Service detail: Burst pipe repair
Frozen pipes and sudden loss of flow
If a faucet stops flowing during freezing weather, a frozen pipe is one possible cause. Tell the service whether the problem affects one fixture or the whole property, and whether you can see any leakage.
Do not use an open flame to thaw a pipe. If a leak appears, follow the safe shutoff guidance above and request plumbing assistance.
Service detail: Frozen pipe repair
Water leaking through a ceiling, wall, or crawlspace
A spreading stain, dripping ceiling, or unexplained wet area needs investigation. The source may be a supply pipe, drain, fixture, appliance connection, or something outside the plumbing system.
Keep clear of a sagging ceiling and avoid wet electrical fittings. Explain where you first noticed the water and whether it changes when a nearby fixture is used. Do not enter a flooded crawlspace to investigate.
Service detail: Pipe leak detection and repair
Sewer backups and several drains backing up
Wastewater coming through a floor drain, shower, or toilet is a reason to stop using the affected plumbing and arrange help. Several fixtures backing up together are useful details to report; they do not establish the exact cause on their own.
Avoid contact with wastewater. Let the receiving service know which fixtures are affected and whether sewage has entered living areas. Ask separately about cleanup, because clearing a blockage and restoring a contaminated room can involve different providers.
Service detail: Sewer backup repair
Overflowing toilets, sinks, and blocked drains
An overflowing fixture needs a different response from a drain that is merely slow. Stop running water into an overflowing sink and do not repeatedly flush a backing-up toilet.
When you call, explain whether one fixture or several are affected. Mention any drain products you have already used. The provider can determine the appropriate next step after assessing the problem.
Service detail: Urgent drain and toilet blockage help
Leaking water heaters and loss of hot water
Report water collecting around the heater, where the leak appears to come from, and whether you still have hot water. Keep away from hot water, wet electrical components, and any area where you smell gas.
A visible leak and an otherwise dry heater that has stopped producing hot water are different situations. Describe the symptoms so the provider can discuss the appropriate service. A visit may be needed to determine whether repair or replacement is suitable.
Service detail: Water heater leak repair
Sump pump problems and rising basement water
If water is rising in the sump pit or basement, describe what the pump is doing when you call. Useful observations include a pump that will not start, one that runs continuously, or an alarm sounding.
Observe only from a safe, dry location. Do not reach into the pit or handle electrical connections in wet conditions. Ask whether the provider handles the pump problem and whether water removal or drying requires a separate service.
Service detail: Sump pump repair
Sudden loss of water or a leaking connection
For a whole-property loss of water, check your water provider's outage information if it is safe and practical. A neighborhood outage may require the utility rather than a private plumbing repair.
For a leaking fixture or appliance connection, describe where the water is coming from. Repairing a plumbing connection does not necessarily include repairing the appliance itself.
Call About Your Plumbing Problem(720) 731-0399Calls answered 24/7What to expect when you call
1. Explain the problem and location
Have the property address or ZIP code ready. Say whether water is still flowing, sewage is present, or a fixture has stopped working. Mention any immediate hazard first.
2. Ask about service availability
The receiving service can check the request and explain the available next steps. Confirm that the provider can handle your specific problem and reach your property.
3. Confirm timing, fees, and the work proposed
Ask about the expected arrival window and any call-out, diagnostic, or after-hours charge. The provider confirms the arrival window and any charges with you before anyone is sent.
You do not need to know the pipe material, equipment model, or exact cause before calling. Share those details if they are readily available.
Ask about cost and arrival time before agreeing to service
The work required, access to the problem, replacement parts, and time of service can affect the price. Some faults require an on-site assessment before the provider can explain repair options.
Useful questions to ask include:
- Is there a visit or diagnostic fee?
- Does an after-hours charge apply?
- What is the expected arrival window?
- Will I receive the proposed scope and price before repair work begins?
- Does the service include opening or restoring walls, removing water, or cleaning up sewage?
Confirm the answers directly with the provider. Littleton Plumbing Help does not set contractor prices or guarantee arrival times.
Plumbing service requests for Littleton properties
We cover the Littleton area, including Highlands Ranch, Centennial, Columbine, Ken Caryl and Roxborough. View the service-area list and provide the full property address when you call.
Describe the urgent problem first, then confirm appointment availability and any visit fee. If the address is outside the listed ZIP codes, ask whether service can be arranged.
If you rent, contact your landlord or property manager as well. Confirm who can authorize the work and payment without delaying action for an immediate safety emergency.
Emergency plumbing questions
What counts as a plumbing emergency?
Uncontrolled water leaks, active sewage backups, and overflowing fixtures can need prompt attention. A contained drip or slow drain may allow a scheduled appointment. Describe the situation when you call; gas leaks and immediate electrical hazards require the appropriate emergency response first.
Can I call at night or on a weekend?
Yes. Calls are answered 24/7, including nights, weekends and holidays. Mention an active leak, backup or loss of water first. Answering a call and having a plumber available are separate things, so ask about local availability for your problem.
How quickly can a plumber arrive?
Ask for an arrival estimate when arranging service. Location, existing appointments, and the type of work affect availability. The provider confirms the visit with you once it is booked.
Should I turn off the water?
For an active supply leak, use a known shutoff only if you can reach and operate it safely. Do not force a valve, enter standing water, or go into an unsafe crawlspace. Ask your water provider or a plumber for help if you are unsure.
What if I cannot tell where the leak is coming from?
Describe what you can see from a safe location: the affected room, whether water is still appearing, and when you first noticed it. A plumber may need to investigate before identifying the source and repair.
Is a sewer backup handled by a plumber or the city?
Responsibility depends on where the problem is located. Tell the service if several fixtures are affected or if nearby properties have a similar problem. Your wastewater utility may need to investigate an issue involving its system.
Can the provider also remove water and repair damage?
Ask specifically. Plumbing repair, water extraction, drying, contamination cleanup, and rebuilding are different tasks. Do not assume they are all included in the same visit.
Will someone quote a price over the phone?
The provider may be able to explain its visit fees or pricing process. The final scope may depend on inspecting the problem. Confirm any charge before accepting a visit or authorizing work.
Do I have to fill out a form first?
No. Use the phone number on this page to ask about your plumbing problem. Have your service address and a brief description ready.
Call about your emergency plumbing problem
Tell the receiving service what is happening and where your Littleton property is located. Ask about availability, the expected arrival window, and any visit fees.
Call About Emergency Plumbing(720) 731-0399Calls answered 24/7